Manufacturing “We have lost a major regional client worth over USD$1M annually. Can we ever win them back?”
A large client in the manufacturing sector with regional holdings, lost a major client to competition. Yes Careers was engaged to train their Sales and Marketing team. Applying our licenced B2B sales program RSVP Selling, participants used the techniques learnt and together, under the facilitator’s guidance embarked on an intervention strategy and won back the account shortly after the training was completed.
Technology Service Sector “Why aren’t we getting the results. Do we have the right people, and are they doing the right things?”
A company in the Technology industry was experiencing declining sales revenues, low sales productivity and a general decline in morale. Leadership wanted to understand the gaps that existed in job fit as well as to assess the competency level of the team and their effort. Yes Careers was engaged to do an assessment and employed the following tools to help the client. We performed a Gap analysis with a focus on internal and external factors affecting morale within the Sales team; an independent Sales competency test; Psychometric assessments of each member of the team to determine fitness for the role and an individual Sales productivity assessment with recommendations for sustainable improvements.
Financial Service Sector “This company has been through so many mergers and managerial changes; our people cannot seem to work as a single unit because there is no trust. What do we do now?”
A large private sector organisation in the Financial Services sector struggled with conflicts and challenges arising from a toxic work environment. The company had been through several leadership changes without proper engagement of staff or Change management strategies. Past leaders created an Us Vs Them culture, characterised by blaming, finger-pointing, non-communication and warring factions. Staff had totally lost faith in management and a few informal leaders took control. Yes Careers was engaged to conduct a weekend retreat with the leadership team. We designed a series of activities aimed at helping participants to relax, share, express feelings, critique, accept feedback unconditionally, play and connect with their inner selves. Team members were able to develop an understanding of how others saw them and learn what they needed to do to be a better team player. The system of Feedback and Feed forward created a new dynamic within the leadership team and has sustained as a new way of thinking and being in the organisation.
Insurance “Finding staff in the Insurance industry is becoming increasingly difficult. How can we ensure we have a sustainable pool of resources to meet our demand for staff?”
Being aware of the resource challenges in the Insurance industry, Yes Careers launched a strategic campaign to build a database of pre-screened candidates deemed fit for the industry. With optional free training and psychometrics as part of a pre-employment engagement, candidates are exposed to the opportunity to build communication, enhance sales competencies and work on their attitude while preparing for interviews. This campaign has successfully placed the best fit of candidates to the client’s satisfaction.
